Lior Smith works with social enterprises, the public sector and charities to help them develop user-centered services. She uses a service design methodology.
She finds it meaningful to use her design skills to help create the parameters for a happier society. She enjoys connecting people to ideas and each other.
Since November 2017 she has been unable to work because of a serious health condition called ME/CFS.
She founded the Service Design Fringe Festival. The festival continues to run temporarily without her until she is able to return to work, thanks to the passionate, visionary people on the festival team.
Lior has previously worked with FutureGov in partnership with Surrey County Council, Participle and Designersblock amongst numerous other agencies, as well as within central government at the UKTI Ideas Lab. At the digital transformation consultancy Rainmaker she sparked the beginning of a service design practice there; it is now one of their three core practices.
She occasionally lectures at universities about social design and service design, including CSM, LCC and Camberwell. She graduated from Goldsmiths in 2012 having also studied at Nottingham Trent University and Ravensbourne.
She is often available for freelance and contract work – connect with her on LinkedIn for more information.
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