I’ve been working at the UKTI Ideas Lab for about six months now – it’s high time I explained a bit more about what we do there on this blog.
Disclaimer: this is all written from my point of view and does not represent UKTI. You’re not going to find out about UKTI future strategy from this blogpost, but you can learn a bit about the working life of a service designer in government.
What is UKTI Ideas Lab?
UKTI is a government department – UK Trade & Investment. It provides support services to people that want to export goods or develop their business abroad. It also encourages investment in British businesses from abroad.
The Ideas Lab is a team within UKTI. It was set up to encourage and nurture ideas from staff to improve UKTI internal practices and services they provide. More recently, the Lab has developed in a way that I have not heard of other Labs developing – our main result and unwritten objective is to drive principles internally. Continue reading